The two factors of the theory are "Motivation factor" and "Hygiene factor." For each factor, a continuum above ranges from "No satisfaction" to "Satisfaction."

The "Motivation factor" list includes:

  • achievement

  • recognition

  • the work itself

  • responsibility

  • advancement and growth

The "Hygiene factors" list includes:

  • supervisors

  • working conditions

  • interpersonal relations

  • pay and security

  • company policies and administration

Get Business Essentials, 12/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.