The chart flows in a circle. At its center is the information technology network. The steps involved in the reversible integrated cycle are:

  • Company website displays products and options

  • Customer order flows into production scheduling

  • Inventory of required parts is confirmed on hand or put on order

  • Production worker obtains assembly instructions for choices and features

  • Unit is produced and prepared for shipment to customer

  • Customer makes payment to supplier

  • Shipper schedules pickup from plant and delivery to customer

  • Supplier schedules production and shipment to manufacturer's plant

  • Production scheduler plans materials movements in plant and resupplies from supplier

All these activities are connected with the central information technology networks. ...

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