Preface
New to This Edition
Chapter Opening Cases
All cases have been updated or replaced. Covering a wide variety of topics and organizations, including Netflix and Wegmans, these real-world cases introduce relatable topics that draw students into the content.
Current Events
The author has added new coverage of the likely impact of Donald Trump’s election as president of the United States, the looming withdrawal of Great Britain from the European Union, the increasing diversity of the labor force, the continuing impact of social media, and the slow but steady growth of the U.S. economy. He has also added coverage on the emerging new relationship ...
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