Business Essentials, 12/e

Questions & Exercises

Questions For Review

1. 5-1. Describe the roles and responsibilities of top, middle, and first-line managers.

2. 5-2. What are the four main purposes of setting goals in an organization?

3. 5-3. Identify and explain the three basic steps in strategy formulation.

4. 5-4. What is corporate culture? How is it formed? How is it sustained? How does it relate to the corporate mission and vision?

Questions for Analysis

1. 5-5. Relate the five basic management skills (technical, human relations, conceptual, decision-making, and time management) to the four activities in the management process (planning, organizing, leading, and controlling). ...