Business Essentials, 12/e

Chapter 10 Human Resource Management and Labor Relations

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Effective human resource management is an organization’s lifeblood. Putting people first is the best strategy a firm can have.

Learning Objectives

After reading this chapter, you should be able to:

1. 10-1 Define human resource management, discuss its strategic significance, and explain how managers plan for their organization’s human resource needs.

2. 10-2 Discuss the legal context of human resource management and identify contemporary legal issues.

3. 10-3 Identify the steps in staffing a company and discuss ways in which organizations recruit and select ...