New Challenges in the Changing Workplace

  1. Objective 10-6 Discuss workforce diversity, the management of knowledge workers, and the use of a contingent workforce as important changes in the contemporary workplace.

In addition to the challenges we have already considered, HR managers face several new challenges reflecting the changing economic and social environments of business.

Managing Workforce Diversity

One extremely important set of HR challenges centers on workforce diversity, the range of workers’ attitudes, values, beliefs, and behaviors that differ by gender, race, age, ethnicity, physical ability, and other relevant characteristics. In the past, organizations tended to work toward homogenizing their workforces, getting everyone to ...

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