Business Essentials, 12/e

M

• M-1, 516–517

• M-2, 517

• Ma, Jack, 5, 14

• Machiavelli, Niccolo, 252

• Machiavellianism, 252

• Macur, Kenneth, 381

• Macy’s, 350, 394, 413, 505

• Madoff, Bernard, 42, 55

• Magazines, advertising medium, 428

• Magee, David, 62

• Mail order, 421, 435

• Major League Baseball (MLB), 263

• Make-to-order operations, 211

• Make-to-stock operations, 211

• Malware, 466

• Management. See also Labor-management relations

  • advisory services, 482–483

  • art of, 147

  • collective bargaining tactics, 332

  • competence and business success, 90

  • contingency planning, 162–163

  • crisis management, 163–164

  • customer relationship, 348–349

  • defined, 144

  • ethics in, 41–42

  • functions, 144–146

  • goals, 156–157

  • inexperience and business failure, 89

  • information technology (IT), 449

  • innovations in, 151

  • inventory, ...