Chapter Sixteen: Case study
1. Abhay Vaidya, “India’s First BPO Scam Unravelled,” The Times of India, 23 April 2005, available at timesofindia.indiatimes.com/articleshow/msid-1086438,prtpage-1.cms
2. Frontline, Vol. 22, Issue 14, 115 July 2005.
3. Amanpreet Singh, “Security Check,” Business Today, 28 August 2005, available at www.india-today.com/btoday/netexcl/net20050619/6.html
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