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Business Intelligence by Jerzy Surma

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Recommended Literature

Value-Based Management

Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Boston, MA: Harvard Business School Press.

Martin, J. D., & Petty, J. W. (2000). Value-based management: The corporate response to the shareholder revolution. Oxford, UK: Oxford University Press.

BI Business Value

Williams, S., & Williams, N. (2006). The profit impact of business intelligence. San Francisco, CA: Morgan Kaufmann.

IT Business Value

Kohli, R., & Devaraj, S. (2002). The IT payoff: Measuring the business value of information technology investments. Upper Saddle River, NJ: Financial Times Press.

Weill, P., & Ross, J. W. (2004). IT governance. Boston, MA: Harvard Business School.

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