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Business Intelligence by Jerzy Surma

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1.3. BI and Company Management

At the beginning of the 21st century, IT technologies were developing extremely rapidly due to sudden Internet developments. Despite the almost total computerization of fundamental business processes, managers still have a fragmentary knowledge of their own businesses and often make decisions intuitively. Simultaneously, confusion caused by the excess of available data and a lack of its organization can be observed. Moreover, errors in data, lack of cohesion, and having a few versions of “the truth” in an enterprise have also led to a lack of trust in the gathered data. All of these factors aided the increased use of BI by enterprises. There are some sectors that already cannot do without such solutions—for instance, ...

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