© Dipo Majekodunmi 2018
Dipo MajekodunmiBusiness Process Automation with ProcessMaker 3.1 https://doi.org/10.1007/978-1-4842-3345-0_15

15. Enhancing the Process

Dipo Majekodunmi
(1)
Lagos, Nigeria
 
Now that we have a complete Cash Advance and Expense Retirement process designed on ProcessMaker, there has been an eager adoption of the process as employees are able to make requests and report expenses from the comfort of their seats without having to carry forms around seeking approvals. We have, however, received some feedback on what users feel are the shortcomings of the new process. Some of the feedback follows.

Feedback

Feedback came from Finance Officers, supervisors, and employees.

Finance Officers

We have no way of knowing a particular employee’s ...

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