Business Process Change, 3rd Edition

Chapter Seven

An Executive Level BPM Group

Abstract

A discussion of the use of a business process management (BPM) Group (or Center of Excellence) to help structure an organization's management of business processes throughout the organization. A review of the various types of activities that a BPM Group might undertake and a discussion of the role of a BPM Group at Boeing.

Keywords

Boeing Case Study; Center of Excellence (CoE); Maintain architecture; Prioritize projects; Types of projects

Organizations have different ways of managing their business process efforts, and there is no one best way. It largely depends on how an organization is already structured. Some organizations have a group charged with working on enterprise strategy. Others have an ...