O'Reilly logo

Business Process Change, 3rd Edition by Paul Harmon

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter Thirteen

The BPTrends Process

Redesign Methodology

Abstract

In this chapter we consider how a company might go about setting up a project team to redesign a major business process. This chapter describes the approach taken by BPTrends Associates, which offers a comprehensive methodology that draws together all of the process change analysis, redesign, and implementation elements we have considered in this book.

Keywords

Communication and change management; Modeling; analysis; design; Process redesign project; Project management; Project teams; Redesign; Research and interviewing
In earlier chapters we considered how a company might decide to modify a process or select a specific process for redesign. In this chapter we want to consider how a ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required