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Business Process Change, 3rd Edition by Paul Harmon

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Chapter Fifteen

Software Tools for Business Process Analysis and Design

Abstract

This chapter describes the range of business process software tools that can be used by business process management practitioners. The emphasis is on process modeling tools that can be used for major business process redesign efforts.

Keywords

BPMS; ERP; Decision management; Process mining; Repository; Simulation
This chapter briefly describes the range of business process modeling tools. We illustrate how modeling tools can be used by showing how a software modeling tool might be used in the analysis of a business process problem.

Why Use Business Process Software?

We have already suggested that a wide variety of different groups are engaged in different aspects of business ...

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