Chapter 3

Understanding your organization

Abstract

This chapter provides an overview of the various types of business process concerns that organizations deal with at the enterprise level. By discussing the value of a systems perspective it provides a way of integrating many different organizational concerns into a single approach that emphasizes performance outcomes.

Keywords

BP case study; Business architecture methodology; Business transformation planning; Organization charts; Organization diagrams; Systems; Value chains

In this chapter we will develop an overview of the various types of business process concerns companies deal with at the enterprise level. Companies approach enterprise-level activities in many different ways. Some, for ...

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