Business Process Management: Profiting From Process

Chapter 4. New-Age Company Experiences

In This Chapter The Morningstar Packing Company 100 Stanford University’s Financial Aid Office 105 Rexall.com 113

This chapter will tell three different stories. Each is a success story in its own right, with quite varying characteristics and solution designs. The organizations involved all had similar technologies and ideas available to them but chose differing paths. They all did and continue to do some things the same, however. All the companies were and still are deeply committed to their stakeholders and chose work and organizational designs based on what was best for their stakeholders. Also, they are all performance driven and measure their outcomes rigorously. Lastly, each organization designed ...