Process Management Principles
This Process Management Framework has been built on the 10 business change management principles described in Chapter 3. They are repeated here:
1. | Business change must be performance driven. |
2. | Business change must be stakeholder based. |
3. | Business change decisions must be traceable to the stakeholder criteria. |
4. | The business must be segmented along business process lines to synchronize change. |
5. | Business processes must be managed holistically. |
6. | Process renewal initiatives must inspire shared insight. |
7. | Process renewal initiatives must be conducted from the outside in. |
8. | Process renewal initiatives must be conducted in an iterative, time-boxed approach. |
9. | Business change is all about people. |
10. | Business change ... |
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