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Business Process Management: Profiting From Process by Roger T. Burlton

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Framework Description

Based on these principles, the Process Management Framework is intended to be a flexible and reusable guideline that works with other professional approaches. It won’t magically work alone, however. It requires that good practices be applied in other areas. Some of the most directly relevant practices are project management, risk management, and human change management. All of these are present all the time during the execution of the Process Management Framework. They don’t occur at points in the framework, but they continuously evolve during all phases and steps that are conducted. Each management practice is addressed in its own chapter (Chapters 6 through 8).

The framework isn’t intended to be a static document. It should ...

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