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Business Process Management: Profiting From Process by Roger T. Burlton

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The Process Management Framework’s Contributions to Risk Mitigation

As mentioned earlier, the framework has been built to reduce uncertainty and risk. Several phases of the framework employ specific techniques intended to do this. Skipping any of the framework phases is possible if it’s deemed that the risk of not undertaking the phase is low. Table 7.2 shows some of the techniques that I’ve found most helpful.

Table 7.2. Risk Reduction Through the Process Management Framework’s Techniques
Practice or TechniqueContribution(s) to Risk Factor Mitigation
Business scenario analysisForces examination of a range of possibilities to ensure scalability and robustness of solutions.
Performance and practices benchmarkingEnsures an examination of business ...

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