Business Process Management: Profiting From Process

Chapter 11. Configuring Business Processes and Aligning Other Strategies

In This Chapter Overall Tricks and Traps for the Architect and Align Phase 278 Identifying Business Processes 278 Matching Processes to Criteria and Prioritizing 281 Identifying Information and Knowledge Needs 282 Identifying Strategic Technologies 283 Identifying Facility Requirements 284 Determining Organization Strategy 285 Determining Human Capabilities 286 Determining Alignment Opportunities and Constraints 287

The Architect and Align phase of the Process Management Framework determines the relationships among processes, technology direction, facilities, organizational strategies, human resources, and business strategy; it also identifies likely candidates for renewal. It ...