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Business Process Management: Profiting From Process by Roger T. Burlton

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Overall Tricks and Traps for the Architect and Align Phase

Configuring business processes is inextricably linked with or dependent on the business strategy of the “Organization-in-Focus.” As such, those who feel that changes will tread on their toes might resist. Be ready for opposition or difficulty in marshaling the required support.

This phase can produce a lot of directional verbiage and other materials. Try to avoid it becoming an exercise in wordsmithing sanitized statements that everyone can agree with but which don’t motivate change. Focus more on intent, and make sure that there is some emotion in it so that everyone can care about doing something.

This phase attempts to prepare everyone for the future. However, you can’t predict the ...

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