This step ensuresat we understand at a high level which technologies and computer applications exist today or are promised in the future. It identifies which technologies can be instrumental in enabling the new business processes to deliver improved performance to our important stakeholders. It should also help define the priorities for a new technological infrastructure to be aligned with process/business change.
A numberof techniques have good potential for identifying strategic technologies:
Technology principles definition
Application architecture development
Technology infrastructure definition
Scoring and matrix analysis
Understand what the new processes are attempting ...