O'Reilly logo

Business Process Management: Profiting From Process by Roger T. Burlton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Selecting the Renewal Processes and Identifying Stakeholders

The first step in this phase identifies or confirms the key processes that are likely to hold the greatest potential for renewal, based on the findings from the architecture and alignment activities. In this step, the renewal team draws up a short list of areas for investigation, sets the pace of renewal, and provides an initial insight into the scope of the initiative to come. The team defines the “Process-in-Focus” for the project.

Figure 12.2 shows an example of the knowledge produced as a result of this step.

Figure 12.2. Stakeholders for Global Software, Inc.’s process of assigning human resources.

Techniques

As in the Business Context phase, stakeholders ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required