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Business Process Management: Profiting From Process by Roger T. Burlton

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Finalizing the Project Plan

This last (but not least) step of the Vision phase builds the project plan that will deliver performance improvement of the “Process-in-Focus.” Here, the organization appoints the senior team, executive champion, project manager, and the project team members for the next two phases: the Understand phase and the Renew phase. The team undergoes training and gains commitment to the plan.

Techniques

The techniques of finalizing a project plan are based on common sense and time-proven approaches to ensuring a common understanding and assurance of support:

  • Personal commitment-based project management

  • Deliverable-based project planning

  • Negotiation

Lessons Learned

Make sure that the commitment of all key participants is solid ...

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