O'Reilly logo

Business Process Management: Profiting From Process by Roger T. Burlton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Identifying Improvement Priorities

This step determines the potential significance and priority of improvement opportunities and defines which possible improvements could be implemented with a low degree of effort and resistance (early/quick-win candidates). In this step, the organization determines or confirms the nature of the required change program for the early win and develops an overall improvement approach.

Techniques

To determine which solutions could be implemented in the short-term and which will become part of the long-term solution, you can use three techniques:

  • Application of stakeholder criteria

  • Cost/benefit analysis

  • Negotiation

Lessons Learned

Each solution might deliver greatly varying degrees of improvement and require greatly ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required