Business Process Management: Profiting From Process

Chapter 14. Designing the Renewed Process

In This Chapter Overall Tricks and Traps for the Renew Phase 327 Benchmarking Processes and Trends 328 Gaining Enabler Knowledge 329 Finalizing Evaluation Criteria 330 Rethinking the Approach 331 Modeling the Renewed Process 333 Demonstrating/Validating the Renewed Process 335 Updating the Business Case for Development 337 Developing a Transformation Strategy 338

In the Renew phase, an organization redesigns its business process to be able to meet the goals of the project, to accomplish the visionary expectations of the process stakeholders, and to test the design for viability. It does this by conducting research into trends and enablers of new process possibilities. It develops new concepts, models them, ...