This step proves that the alternatives are viable or discovers that they aren’t. It delivers buy-in to the new process design through models that demonstrate and predict behavioral and measurable performance improvements. Demonstrating the changes ensures consistent visualization of the new process and some aspects of its enablers. Through this step, the organization achieves a common understanding and acceptance of the proposed solutions.
To validate the renewed process, use four techniques:
Business process scenarios are a powerful way to visualize and test the new process solution. These scenarios ...