Business Process Management: Profiting From Process

Developing a Transformation Strategy

This step builds a framework for all the results to be accomplished in the Develop and Implement phases, which will be covered in Chapters 15, “Developing Capability for the Renewed Process,” and 16, “Implementing and Rolling Out the Business Solution.” In this step, the renewal champions gain management commitment to the schedule of tasks that must be accomplished and provides direction to all project teams, who must provide deliverables to overall rollout initiatives. At this point, the process owner and project manager deliver to the rest of the organization the ability to manage the remainder of the project.

Techniques

To develop a transformation strategy, the last step in the Renew phase, you need to ...