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Business Process Management: Profiting From Process by Roger T. Burlton

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Building Computing Infrastructure

Building computing infrastructure includes building and testing the networks for human and data communications and the necessary interfaces among existing and new technologies. In this step, the organization evolves and tests standards consistent with the IT principles of the technology architecture. It also starts to put in place the core technologies required to support the new processes and applications.

Techniques

In building computing infrastructure, three techniques are necessary to ensure success:

  • Project management

  • Professional design and development practices for each specialty and profession

  • Communication with other project teams

Lessons Learned

This step is part of a larger information technology program. ...

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