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Business Process Management: Profiting From Process by Roger T. Burlton

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Developing/Integrating Technology and Systems

This step levers the process vision and process design into a set of systems solutions that will enable improved performance and support the new job definitions. In this step, the organization develops these solutions based on the models and prototypes developed in the prior phases; this accelerates the systems development process and reduces systems development time and business risk. Managers will incrementally release versions of the systems solution, keeping in mind the need to provide maneuverable solutions.

Techniques

Use the following techniques to develop and integrate the new technologies and systems:

  • Systems requirements modeling

  • Prototyping/rapid application development

  • Workshop management ...

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