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Business Process Management: Profiting From Process by Roger T. Burlton

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Preparing for Business Testing

This step puts in place all the guidance and enablers for the real business test, which will provide confidence that the new solution is viable. In preparing business testing, the organization builds the plans to ensure that everything has been considered in the last validation exercise before implementation. It plans all related activities, roles, and responsibilities, and ensures commitment from all participants to avoid any last-minute surprises. The organization finalizes evaluation criteria to be used subsequently to evaluate success.

Techniques

To prepare for business testing, use the following techniques:

  • Project management

  • Building test plans

  • Communication with other project teams

  • Training development methods ...

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