Whatever our reason for taking an interest in our processes, we shall need a way to define, record, discuss and analyse them, and we shall need a language for talking about processes. This is where Riva comes in.
Riva is a method for the elicitation, modelling, analysis and design of organizational processes.
It uses two languages for talking about processes:
The Process Architecture Diagram (PAD) is used to describe the overall chunking of the organizational activity into individual processes.
The Role Activity Diagram (RAD) is used to describe an individual process. In a modelling project, we shall always have one PAD and one or more RADs.
The Riva method includes techniques for:
determining what processes an organization must ...