CHAPTER 7

Introduction to Extend

This chapter introduces the simulation software called Extend1. This tool will be applied to the analysis and design of business processes. The general Extend package is not industry specific, so it can be used to model and simulate discrete-event or continuous systems in a wide variety of settings ranging from production processes to population-growth models. The BPR library within this software was created for the specific purpose of modeling and simulating business processes. This special functionality of Extend is utilized throughout Chapters 7, 8, 9, and 10.

The best way to learn the material discussed in this chapter is in front of a computer. Students should install Extend and open the application to either ...

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