Chapter 17
Statistical Quality Control
Quality is never an accident; it is always the result of intelligent effort.
– John Ruskin
LEARNING OBJECTIVES
After studying this chapter, you will be able to:
- Understand the concept of quality
- Understand the concept of quality control and the techniques of quality control
- Learn how to construct x charts, R charts, c charts, p charts and np charts
- Understand the concept of acceptance sampling
STATISTICS IN ACTION: GODREJ CONSUMER PRODUCTS LTD
Godrej Consumer Products Ltd, incorporated in November 2000 (when the consumer product business of the erstwhile Godrej Soaps was demerged), is a key player in the Indian fast moving consumer goods (FMCG) market with leadership in the personal, hair, household, ...
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