Business Transformation: A Roadmap for Maximizing Organizational Insights

Preface

Over the past 28 years of my professional career, I had the opportunity and privilege to work with many clients in almost all industries and sectors in the United States, Europe, the Middle East, Asia, and Latin America. I have helped these clients improve their efficiency, change their operating models, and transform their organizations. Although each region has business and cultural differences, all organizations face the same types of core challenges when they look closely at their operating models and evaluate their efficiency and alignment. When organizations realize they have a weakness in their decision-making process, strategy, or business functions, the first impulse is go with the easy answer first. Often in my travels I've seen a new technology being touted as a cure-all. And while new technology might be needed, the business results could vary considerably. Visionary leaders and executives realize that the key to unlocking their organization's full potential requires honest and objective observation and evaluation of how the organization conducts its daily routine tasks.

Two key obvious ingredients are required to develop strategy and make sound decisions—information and skills. Accurate and consistent information provides a detailed understanding of business performance. People with the right skills can explore this information and analyze it to help their organization make sound decisions. This may be all organizations need if they limit their view to specific ...