Chapter 12
Keeping and Attracting Superstar Employees
IN THIS CHAPTER
Retaining top performers
Reviewing the compensation plan and employee benefits
Hiring and training top employees
Firing an employee
Recognizing the value of flexible organization charts and employee manuals
Understanding what successful employers have in common
Every business has several game-breaker positions (key positions that will make or break your company). When you’re just starting out, the game-breaker position may be yours alone because you may be the only employee. In larger, established small businesses, those game-breaker positions may include the president/CEO/Grand Poobah (that’s you), the financial person, the sales manager, the marketing manager, the production manager, the office manager, the purchasing agent, the art director … well, you get the idea. Every successful, growing small business must ...