C-O-S-T Maturation and Culture
Chris said, “That brings us to the final topic of the workshop, C-O-S-T maturation and culture.”
Chris advanced the slide and continued speaking.
Figure 29.1 C-O-S-T maturation model
“The C-O-S-T maturation model on the screen is a high-level road-map that describes the items to put into place and when to implement them as noted by the open circles. The circles can be shaded in as each item is completed. If you implement the model, within two years you will have a highly effective C-O-S-T system and culture.
Year one is broken down into four quarters. The first quarter of year one includes four items associated ...
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