About the Authors
Shalini Kalia, PhD in English, has more than 12 years of teaching
experience with management institutes of repute and is currently
working as Associate Professor and Admissions Coordinator with
the Institute of Management Technology, Ghaziabad. She has been
invited for teaching assignments by prestigious management institutes
including EM Normandie (France), and IMT Dubai among others. Her
teaching, training, research, and consulting interests include business
communication, cross cultural communication, soft skills, personality
development, corporate etiquette, etc. She has been actively involved
in Executive Learning and Development (ELD) and has conducted
workshops in various domains of business communication. She
is trained ...