coalition, forming, 56vision for change, creating, 56
anchor changes in corporate culture, 62–64
blockers, 59
build on the change, 62
metaphor, 61
short-term wins, 162
procrastination bug, fighting off, 64–65
urgency, creating, 56
vision, communicating, 57
Active listening, 48
Actual culture, 6
Ali, Mohammed, 26
Alice in Wonderland, 1
Allen, Booz, 6
family time, 80
sleep, 80
Anka, Paul, 26n1
Behaviors, 20
BHAGS goals, 8
BLOOD acronym, xix
B is for Brand, xix
D is for Decisions, xx
L is for Leadership, xx
O is for Opportunities, xx
O is for Outcomes, xx
Boyd, John, 30n2
BRAND, xxi
Carrey, Jim, 26
Carroll, Lewis, ...
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