10.2. Planning for Communications (PMBOK, Section 10.1)
As expected, effective communications begin with effective planning. The point of planning for communications is to determine and answer four fundamental project management questions:
Who needs what information?
When do they need the information?
In what modality is the information needed?
Who will provide the information?
Communication planning, although it comes late in this book and in the PMBOK, is actually done very early in the project planning processes. It's essential to answer the previous questions as early as possible, as their outcomes can affect the remainder of the project planning. Throughout the project, updates to communications planning are expected. Even the responses to ...