CHAPTER 10

Managing Project Communications

In this chapter, you will

• Plan for project communications

• Manage project communications

• Control project communications

In the movie Cool Hand Luke, the prison captain says, “What we got here is a failure to communicate.” It’s a famous line that has been repeated by musicians and politicians, and even muttered by project managers. Hopefully, when you, the project manager, quote this line, you aren’t viewed as the prison captain by your project team.

The point is, many projects experience a breakdown in communications. It’s been said that 90 percent of a project manager’s time is spent communicating. If you think about it, this certainly makes sense. Your project plans all communicate what you’re ...

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