GLOSSARY

8/80 rule   A planning heuristic for creating the work breakdown structure (WBS). This rule states that the work package in a WBS must take no fewer than 8 hours of labor to create and no more than 80 hours of labor to create.

A Guide to the Project Management Body of Knowledge (PMBOK Guide) The PMI publication that defines widely accepted project management practices. The CAPM and the PMP exams are based on this book.

abusive manner Treating others with conduct that may result in harm, fear, humiliation, manipulation, or exploitation. For example, berating a project team member because she has taken longer than expected to complete a project assignment may be considered humiliation.

acceptance The process of accepting a risk because ...

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