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Card Sorting by Donna Spencer

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3: Defining the Need

As I mentioned in Chapter 1, card sorting can help a project in many ways. So the first step in planning for a card sort should be to decide why you are doing it and what you want to learn. This simple step can have a big impact on how you set up your sort. Let’s look at some situations and how they affect your approach.

Need to Learn Broad Ideas

Recently I’ve been working on many redesigns for large content-rich websites, like government websites and large corporate intranets. As I have a lot of experience with these types of projects, I often have clear ideas about how I’ll organize the content. But every project is slightly different—I can’t directly apply what I’ve learned from one project to another. And because I ...

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