O'Reilly logo

Card Sorting by Donna Spencer

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

12: Documentation

Card sorting is one input into the bigger picture of user research for a project. As such, documentation is not strictly necessary—you can use the insights you gained without having to write them down.

But even when I don’t need to document the card sort, I still make sure I do it. Why? Because documentation has many benefits:

  • When you have to explain something in writing, you are forced to justify your findings. I often start writing and discover that some of my conclusions aren’t supported by the data.
  • Documenting the outcome gives legitimacy to the process. It shows that you thought about what you were doing and what came out of the activity.
  • It helps share what you learned, and may allow others to represent the findings ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required