PREFACE
A story that I first heard several years ago tells of a Russian, a Frenchman, a Japanese man, and an American who were captured by cannibals. Before they were thrown into a pot of boiling water, the chief told his captives that he would grant them each one last request.
The Russian asked for one last glass of vodka. The Frenchman asked for one last kiss from a young native girl. The Japanese man said that he would like to give his talk about quality one last time. The American then requested: “Please boil me first, so I don’t have to listen to another talk about quality!”
There is a time and a place for everything, and when a software project is in serious trouble, the last thing the development organization wants to hear is how they ...
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