Departments and Key Staff
CCSMs rely on several operational departments for successful meetings, events, conventions, and tradeshows. In catering conventions services a CCSM interacts with all departments with a hotel. Among these supporting departments are the following and their responsibilities and how this is vital to catering convention services support.
Sales managers and support departments:
Catering sales: Typically, the first contact a bride and groom or nonprofit planner have—to build rapport and gain confidence their event will be a priority.
Meeting or convention sales: They have the relationships and knowledge to convince planners your company is the right choice to earn their business ...