Congratulations on your decision to study for and take the International Institute of Business Analysis (IIBA™) Certified Business Analysis Professional (CBAP®) or Certification of Competency in Business Analysis (CCBA™) exam. This book was written specifically with you in mind. The book also targets individuals who want a set of “tried and true” business analysis best practices and activities to use when performing business analysis work.

The focus and content of this book revolves around A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0, published by the IIBA™ headquartered in Toronto, Canada. We will refer to the BABOK® Guide throughout this book and use its contents to drive our discussions on performing ...

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