Good luck to all the planners, crammers, and refreshers getting ready to sit the CBAP® or the CCBA™ business analysis certification exam!

—Susan Weese and Terri Wagner

Dedicated to my family, friends, and colleagues who put up with me spending so much time on this book.

—Susan

Lovingly dedicated to my niece Jenna for her passion for life, generous spirit, and keen analytic skills.

—Terri

Get CBAP®/CCBA™ Certified Business Analysis, Study Guide now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.