You have been assigned as the lead business analyst on a new program of work with the European Bank Corporation in London. It is very exciting to be part of this program because it is a very high profile and the senior stakeholders in the bank are closely involved. The objective of the program is to implement a mobile technology payment solution to enable customers to use their mobile devices to pay for goods and services in retail outlets. It is a brand new technology that has not been implemented anywhere in the world in quite the way that is planned with this program. Your role is to work on the business analysis approach for the program, including a comprehensive stakeholder analysis, work ...
Case study: The GO technology payment program
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