About the Authors

Lancy Lobo, CCIE No. 4690 (Routing and Switching, Service Provider, Security), is a network consulting engineer in Cisco Systems Advanced Engineering Services, supporting the Cisco strategic service provider and enterprise customers. He has more than 11 years of experience with data communication technologies and protocols. He has supported the Cisco strategic service provider customers to design and implement large-scale routed networks. He holds a bachelor's degree in electronics and telecommunication engineering from Bombay University, as well as a management degree from Jones International University. He is currently pursuing a Ph.D. in organizational management at Capella University.

Umesh Lakshman is a systems engineer ...

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